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How club44 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account and process payments through JazzCash, Easypaisa, and Raast.

Account data protectedPayment details handled securelyYour rights, clearly statedNo data sold to third partiesContact us to request changes
club44 How club44 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data protection is not an afterthought at club44 — it is built into how accounts are structured, how payments clear, and how long records are held. Below are the four areas that matter most to your privacy as an account holder.

Security in Transit

All data exchanged between your device and our servers travels over SSL encryption. This applies to account login, payment confirmations, and any personal detail you submit through the account form.

Cookie Use

We use session cookies to keep you logged in and performance cookies to understand which parts of the platform are used most. You can manage cookie preferences through your browser settings at any time.

Data Retention

Account records are kept for as long as your account remains active and for a set period after closure, as required by applicable regulations. Payment transaction logs linked to JazzCash, Easypaisa, or Raast are retained for the same compliance window.

Your Access Rights

You can request a copy of the personal data we hold on you, ask us to correct inaccurate details, or ask us to delete your account.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is being used, our support team handles privacy queries directly. We aim to respond within a reasonable timeframe and will confirm receipt of your request when it arrives.

Team online

Email Support

Send your privacy request or data query to our support email. Include your registered account name so we can locate your record quickly and respond accurately.

Live Chat

Open the live chat window inside your account dashboard. Privacy requests submitted via chat are logged and escalated to the right team without delay.

Account Settings

Some data preferences — such as communication consent — can be updated directly inside your account settings without contacting support at all.

Common Questions About Your Privacy at club44

These are the questions we hear most often when it comes to how your data is handled. If something is not covered here, our support team can give you a direct answer.

We collect your name, contact details, and the payment method you register — such as your JazzCash mobile number or Easypaisa reference. We also log device and session data for security purposes.

Payment references are used to process and verify your transaction, then stored in encrypted form. They are not passed to third parties unrelated to payment processing and are never stored as plain readable text.

Yes. Contact our support team via live chat or email with your account name and a data access request. We will confirm receipt and provide the relevant records within a reasonable timeframe.

Submit a deletion request through live chat or support email. We will action it in line with our retention obligations — some transaction records must be kept for a compliance period before full deletion can occur.

We share data only with partners directly involved in running your account — payment processors for JazzCash, Easypaisa, and Raast transactions, and identity verification services where required. No data is sold.

Log into your account, go to account settings, and adjust your communication preferences there. You can also contact support to update them if you prefer not to do it yourself.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.